FAQ

WHEN WILL MY ORDER SHIP OUT?

Orders will typically be fulfilled within 5-7 business days and then shipped from our warehouse. Shipping times vary by location.

Limited edition products will have different ship times which are notated in their product description. 

 

CAN I RETURN THE PRODUCT?

YES! PLEASE SEE OUR RETURN POLICY. NOTE: the customer is responsible for the cost of shipping item(s) back to distribution center.

 

HOW CAN I CONTACT YOU IF I DON’T GET MY ORDER?

PLEASE CONTACT OUR CUSTOMER SERVICE TEAM AT MERCH@MILLERHIGHLIFE.COM (External, will open a new e-mail creation window), AND WE WILL DO OUR BEST TO ASSIST IN MAKING CLAIMS WITH SHIPPING CARRIERS IF NEEDED. NOTE: We are not responsible for shipping carrier delays or for stolen packages.

Our customer service representatives are available from 8 a.m. MST – 4 p.m. MST, Monday through Friday, excluding holidays. We strive to return emails within 24 working hours.

 

CAN I ORDER FROM OUTSIDE THE USA?

We can only ship to the continental United States. Unfortunately, we cannot ship outside of the USA or to other USA territories.